Sona107 Terms & Conditions — Your Rights and Responsibilities

1. General Introduction

Sona107 is an online gaming platform designed specifically for players in Bangladesh. These Terms & Conditions ("Terms") form a legally binding agreement between Sona107 and its users.

By using any Sona107 service — whether playing games, placing bets, claiming bonuses, or simply browsing the site — you are automatically considered to have accepted these Terms & Conditions.

These Terms & Conditions are available in both English and Bengali. In the event of any conflict in interpretation, the English version shall prevail. We nonetheless strive to keep the Bengali version fully accurate so our Bangladeshi members can read it with ease.

2. Account Register

A valid account is required to play games or place bets on Sona107. When registering, please ensure the following:

• Each person may open one account only — multiple accounts are strictly prohibited.
• All information provided at registration must be truthful, accurate, and complete.
• Your account password must be kept strictly confidential. Do not share it with anyone.
• The email address or phone number used at registration must be valid and active.
• A national ID or other supporting documents may be required for account verification.

Sona107 reserves the right to verify any account at any time. Failure to pass verification may result in a temporary suspension. If multiple accounts are detected, all associated accounts will be closed and the relevant balances may be forfeited.

3. Eligibility Requirements

To register and use Sona107's services, the following requirements must be met:

• Age: You must be at least 18 years old. Accounts for minors will not be approved.
• Legal Capacity: You must have full legal capacity to enter into binding contracts on your own behalf.
• Your Account: You must play under your own name and with your own funds — playing on behalf of others or as part of a professional syndicate is strictly prohibited.
• No Self-Exclusion: If you have previously enrolled in self-exclusion, you will not be able to open a new account until that period has ended.
• Not a Restricted Region: Registration is not available from regions where Sona107 does not operate.

4. Payments & Transactions

The rules governing deposits and withdrawals on Sona107 are set out below. These rules apply to all members.

• Deposits must be made using a payment method registered in your own name — using another person's account is strictly prohibited.
• Sona107 accepts payments via mobile banking, bank transfer, e-wallets, and other methods.
• Minimum deposit and withdrawal amounts may vary depending on the payment method.
• Account verification (KYC) must be completed before any withdrawal can be processed.
• Sona107 reserves the right to hold or reject any transaction at its discretion, particularly where suspicious activity is involved.
• Any currency conversion fees (where applicable) are the member's own responsibility.

Withdrawal processing times vary depending on the payment method and amount. Sona107 always aims to process withdrawals as quickly as possible, though verification requirements may cause delays in some cases.

5. Bonuses & Promotions

Sona107 offers a variety of bonuses and promotions. Specific terms apply to the claiming and use of each bonus, and compliance is mandatory.

• Wagering Requirement: Every bonus comes with a specific wagering requirement that must be met before any withdrawal can be made.
• Validity: Every bonus has a set expiry date. Any bonus not used before it expires will be cancelled automatically.
• One bonus at a time: As a general rule, members may not use more than one bonus at a time unless otherwise specified.
• Bonus Abuse: Using multiple accounts or fraudulent means to exploit bonuses will result in cancellation of the bonus and any associated winnings.
• Game-Specific Restrictions: Some bonuses may only be used on specific games or categories.

Sona107 reserves the right to modify, suspend, or cancel any promotion at any time. Full terms for each bonus can be found on the relevant promotion page.

6. Game & Betting Rules

All games and betting activity on Sona107 are governed by the following general rules:

• All games on Sona107 use independently audited RNG (Random Number Generator) technology.
• Each game has its own rules available within the game itself — those rules also form part of these Terms and Conditions.
• Results arising from a technical error may be voided and stakes refunded.
• Winnings obtained by exploiting any bug or vulnerability in the software or game system will not be considered valid.
• For Sports Betting, event outcomes will be determined based on the official announcement from the relevant governing authority.
• Sona107's decisions on all game-related matters are final.

7. Code of Conduct

All Sona107 members are expected to maintain a respectful and fair environment. The following conduct is strictly prohibited:

• Abusive, threatening, or discriminatory behavior toward other members or staff.
• Using the platform for money laundering or any other illegal financial activity.
• Collecting or misusing account information belonging to other members.
• Attempting to breach the platform's security or engaging in hacking.
• Attempting to damage Sona107's reputation by spreading false information.
• Colluding with others to manipulate game outcomes.

Sona107 reserves the right to suspend or permanently close any account found to be in violation of the above. Legal action may be taken in serious cases.

8. Privacy & Data Protection

Sona107 takes your personal data seriously. To learn how we collect, store, and use your information, please review our Privacy Policyis described in detail.

• Information provided at registration is used solely for service delivery and verification purposes.
• Sona107 never sells your personal information to third parties.
• Information may be shared when required by law or at the direction of a regulatory authority.
• You have the right to request correction or deletion of your personal data.

9. Responsible Gaming

Sona107 believes gaming is entertainment — it should never be seen as a solution to financial problems. We encourage every member to play mindfully and within their limits.

Sona107 provides the following tools for responsible gaming:

• Deposit Limit: Setting a maximum deposit limit on a daily, weekly, or monthly basis.
• Session Timer: Setting a maximum duration for each gaming session.
• Cooling-Off Period: The option to temporarily suspend your account for a short break.
• Self-Exclusion: Permanently closing your account for an extended break.
• Reality Check: Periodic notifications about your playing time and spending.

To learn more about responsible gaming, visit our Responsible Gaming View Page.

10. Account Closure & Suspension

Sona107 may suspend or permanently close any account under the following circumstances:

• Breaching any part of these Terms & Conditions.
• Registering with false information or failing identity verification.
• If fraudulent or suspicious activity is detected.
• Extended inactivity (generally more than 12 months).
• When a member personally requests account closure.

Upon account closure, any valid balance (excluding bonuses) will be returned, unless forfeiture is required due to a violation. Members may also close their account at any time by contacting the support team.

11. Changes to Terms

Sona107 reserves the right to update these Terms & Conditions, in part or in full, at any time. When changes are made:

• Members will be notified via email or through the platform prior to any significant changes.
• The date of any changes will be updated at the top of this page.
• Continuing to use the platform after changes take effect will be considered acceptance of the updated terms.

12. Contact & Dispute Resolution

If you have any questions or concerns about these Terms or Sona107's services, please reach out to our support team. We're always ready to assist you.

• Email: [email protected]
• Live Chat: Via the chat icon on the right-hand side of the platform.
• Support Hours: 24 hours a day, 7 days a week.

Any dispute will first be referred to our support team for resolution. If the matter cannot be resolved through support, it may be escalated to a third party for mediation.

All legal matters relating to these Terms & Conditions shall be governed by the laws of Sona107's licensing jurisdiction.